Privacy Policy
How OBDVeloce handles website requests, local diagnostic files and information you choose to share. Interest registration remains closed; General Contact has separate availability.
- Separate purposes for requests
- No advertising pixels added
- Local desktop diagnostics
ARTEODESIGN LTD operates this website. The sections below distinguish website processing from the Windows application and voluntary sharing.
Information in your request
General Contact and interest registration have separate availability notices. Closed forms prevent entry and submission. No product account is required.
Interest registration
Launch updates use only email and required consent. Future-validation interest also uses country, vehicle/model, engine and an optional message. These are separate unverified requests, not subscriptions or applications for access.
Fields- Email address
- Country — future validation only
- Vehicle/model — future validation only
- Engine — future validation only
- Optional message — future validation only
- Required consent for the selected purpose
General Contact
Email, topic and message are required; name is optional. There is no marketing-consent checkbox or file upload. The privacy-notice version and text are recorded with the enquiry, not as affirmative consent.
Fields- Email (required)
- Name (optional)
- Topic (required)
- Message (required)
Request records and technical processing
Accepted requests record a reference, purpose, language and receipt time. General Contact records the privacy notice; interest requests retain their separate versioned consent and allowed campaign labels. Vercel processes network request data for hosting and abuse protection; an additional in-memory counter uses the network address.
Use only the designated fields for a request. Do not add personal information to page addresses or campaign links, and do not send VINs, registration documents or diagnostic files to register interest.
What each request is for
These purposes remain separate when the forms are available.
To answer you
To retain a contact question for company review. Receipt does not promise a reply, a service or a response time.
To record your chosen interest
To record the purpose you choose. An unverified request does not activate a mailing list or alter an existing contact, consent or subscription.
To know which vehicle a request concerns
Vehicle details belong to future-validation interest, which remains closed. General Contact and launch updates do not require vehicle details.
To confirm the request reached us
A receipt email is attempted after durable retention. Email delivery is separate from receipt and is not guaranteed.
Mailbox verification is required before any later mailing-list activation; sending interest alone is not that verification.
Where your request is retained
For an available form, the existing submission process stores the request before reporting receipt. Email delivery is a separate step.
Brevo CRM and email
Storage and emailBrevo retains the submitted fields and request record in a CRM note under an internal company container. This does not create or associate an applicant contact. Brevo also handles receipt and administrator notification email attempts; those emails contain a reference rather than the full message.
The website server
Vercel hosts the website and processes requests. The submission handler logs fixed error categories rather than entered form values. This does not describe or exclude separate provider request logs.
Abuse protection
Shared Vercel protection and an additional per-instance network-address counter limit repeated submission attempts. The counter is not the stored request record.
ARTEODESIGN LTD handles general enquiries through the Contact form’s existing storage and email process. General enquiries are retained for 12 months from the last substantive communication, then deleted. Company administrators can review the records in Brevo; deletion is handled manually, with no automatic deletion configured. This rule applies only to General Contact. Interest registration remains closed and its retention rules are not yet approved.
Limits of website processing
The following describes the current website implementation.
No advertising integration
The website has no integration for selling submissions or sending them to advertising platforms. The verified hosting, storage and email processing is described above.
Limited campaign attribution
Website code adds no analytics or advertising pixels and sets no cookies for attribution. Only fixed, allowed campaign labels can accompany interest requests; this feature records no browsing-event or referrer history. Hosting and access-protection processing is separate.
No automatic profiling
The website does not score or select applicants. Submissions are unverified interest or support records; a later Beta application, verification and selection remain separate.
Existing records stay separate
New unverified requests do not overwrite existing contact details, consent, subscription or suppression state. Identity checks are needed before acting on a change request.
Local diagnostics and voluntary sharing
The Windows application processes diagnostic evidence and generates SmartReport/PDF locally. The website does not read your vehicle or local files. Exports, files you choose to share, and device backup or synchronisation can create copies elsewhere. Review identifying information before sharing; the website forms offer no file uploads.
Nothing you send is published
The submission handler stores requests privately in the CRM container. It does not publish messages, testimonials or applicant details on the website.
What you can ask for.
For questions about retained information, use the company email below. There is no self-service account.
A copy of what is held
Request a copy of your retained submissions and consent records using the contact details below.
A correction
Identify the record and the correction you request. A fresh form submission does not change an earlier record.
Deletion
Ask about deletion using the email below and, if available, your request reference. Identity verification may be needed; no automatic deletion schedule is in place.
Withdrawal of consent
State which request and purpose your withdrawal concerns. Launch updates and future-validation interest remain separate; this page does not promise automatic processing of changes.
How to ask
Email info@obdveloce.com with your question or request, or check General Contact availability.
Use the address associated with your request. An email address alone is not proof of identity; further verification may be needed.
Privacy questions.
Does this site use cookies?
The website’s campaign feature uses no cookies or analytics events. It carries only allowed campaign labels. Hosting and access protection have their own technical processing; this page does not assert that every provider or browser uses no cookies.
Can you see the data from my vehicle?
Visiting this website gives it no access to your vehicle or local diagnostic files. Information you deliberately send is a separate disclosure. Device backups and synchronisation may also copy files; local processing is not a guarantee that data can never leave the computer.
Why does a form ask what I drive?
Vehicle descriptions belong to future-validation interest within V1, which remains closed. General Contact asks only for email, topic, message and optional name. Neither form requests a VIN or registration documents.
What happens to my message once it has been answered?
A reply does not immediately delete your enquiry. ARTEODESIGN LTD applies the general-enquiry retention rule in “Retention and access” above. Deletion is handled manually; no automatic CRM deletion is configured.
How do I have my details removed?
Use the company email in “Your choices” above. Include your reference if available and the purpose concerned. Do not send identity documents unless a necessary verification step has been agreed separately.
Questions about your information?
The company email above remains the contact for privacy questions. The linked pages explain the current availability of website forms.